Archives: Software Features

Custom Reporting Interface

Numerous business reports, plus a fully programmable reporting API for creating
additional reports not included in the system if needed enable you to make strategic business decisions with confidence.

Secure and Reliable

Secure and reliable hosting solution by Metrex eliminates need for server support staff – all ongoing server maintenance and upgrades are included and provided at no additional cost above standard transaction fees.

Call centre management

Zero software install on the desktop means that PharmacyWire scales rapidly to meet the needs of your call centre
where increased staffing, and desktop hardware failures can be addressed rapidly.

Integrated payment processing

PharmacyWire integrates directly with third party payment processing systems for automated payment. Additional workflow steps can be added for handling cheque or money orders if needed, with a cheque register making it easy to process manual payments.

Auto work flow system

Work flow decisions are automatically made based on past ordering history to optimize the steps needed to process orders. Re-orders automatically skip unnecessary steps, but all steps required to ensure patient safety are maintained.

Patient Safety

Patient profiles include allergies, medication history and complete medical profile. All orders are cross checked by pharmacy technicians, doctors and pharmacists to verify that correct prescriptions are shipped safely to patients.